Troublesome decks

The DV decks that are linked to both KITT and DATA are not being recognized by FCP. We've tried various settings and cables and it seems to be the DV in/out ports on the decks that are having trouble. Please let us know if you have insight on this. In the meantime, we're performing capture functions using other decks and/or cameras.

Thanks,
Jes and Lily
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UPDATE: DATA is working now. KITT probably just needs the same treatment.

TROUBLESHOOTING TIP: The decks may just not be communicating properly with the computer. This is common. Try powering off the deck, unplugging the 4-to-6 pin cable, and close all associated apps. Trash the FCP preferences (located in Users-Library, ask someone if you don't know how to do this). Plug-in and power on the deck, then open FCP/iMovie. You will be prompted if the decks are not recognized.

If you are still not getting communication, try switching the routing to the various ports. You might also try running a camera through the deck via the RCA cables/VHS input to see if its specifically a firewire issue or a communication issue on the computer side.