NMC: blogs

10.25.2006

Charging Fees for Late Returns/Damages

As the semester winds on, we will continue to see a greater competition for resources; i.e., computers, and especially cameras.

This is why it is important that we begin to remind our customers of the late fees and the strict reservation time periods. We do NOT loan out cameras for 24 hours - we loan them out for 1 business day. We expect cameras to be back the following day, at 12 pm - NO LATER.

If they choose to do so, customers have the opportunity to pick up cameras at 9:30am. This means they can have a camera for 26.5 hours (we accomodate for more than 24 hours, but we will not bend for late returns).

If cameras are returned significantly late, and especially if it effects another customer, we WILL charge $5 - accepted in cash or check form - made out to the Center for Teaching Excellence. If the camera is broken, come see me, we have the right to charge the price of the camera.

An Excel sheet is being created on the workstation, and this will be used to track customers' records - Who's being naughty and who's being nice!?

Jason

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